We have recently updated our Terms which will be effective as of June 3, 2022. We invite you to review the new versions so that you can understand the updates that were made to improve our transparency to you.
Below is a summary of the changes to our terms.
-Now monthly PRO subscriptions can be cancelled within 14 days, regardless of whether you are a resident of the European Union or not.
-If you allow a PRO subscription to auto-renew by mistake, we can issue a full refund if you inform us within 7 days of the renewal.
-We may charge you an admin fee if you repeatedly ask for refunds over a PRO subscription or over the same digital content.
At Chessable, we value you as a customer and hope to make it easier for you to understand how we process your personal data and the choices and control you have over your information.
The Chessable Team